Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.

1. Order Processing

Orders are typically processed within 1–2 business days after payment is successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation message with tracking information when available.

2. Delivery Time

Estimated delivery time: 6-7 business days.

Please note that delivery times are estimates and may vary depending on your location, courier services, customs processing, weather, holidays, or other circumstances beyond our control.

3. Shipping Fees

Shipping charges are calculated and displayed at checkout based on your delivery location and the shipping option available for your order.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly stated on our website.

4. Order Tracking

When tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for the tracking information to become active after the package is handed to the courier.

5. Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other delivery details are correct before completing your purchase.

If you provide an incorrect or incomplete address and the order has already been shipped, additional shipping charges may apply for re-delivery.

We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Delayed Deliveries

While we work with our shipping partners to deliver orders within the estimated timeframe, we cannot guarantee a specific delivery date.

If your order is delayed, please contact our customer support team and we will do our best to assist you.

7. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible after delivery and provide photos of the package and the damaged item.

If your package appears to be lost in transit, please contact us so we can work with the shipping provider to investigate the shipment.

8. Customs and Additional Charges

For international orders, customers may be responsible for customs duties, taxes, or other fees imposed by the destination country.

These charges are outside our control and are not included in the product or shipping price unless explicitly stated at checkout.

9. Contact Us

If you have any questions about your order or shipping, please contact us through the contact information provided on our website.

We are happy to help you with your order.

Thank you for choosing us!